Thank you for shopping with us! We aim to deliver your order quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and deliver your purchases.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email with your order details once your order is placed.
Shipping Methods & Delivery Time
- We partner with reliable courier services to ensure timely delivery.
- Estimated delivery time is 5–6 business days (depending on your location).
- International shipping timelines may vary between 10–15 business days.
- Please note: delivery times are estimates and may be affected by factors beyond our control (such as customs delays, weather conditions, or courier issues).
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery address and order weight.
- Free shipping may be offered on select products or promotional events, which will be clearly mentioned on the website.
Tracking Your Order
- Once your order is shipped, you will receive an email with the tracking number and courier details.
- You can use this information to track your shipment directly on the courier’s website.
Customs, Duties & Taxes (For International Orders)
- Customers are responsible for any customs fees, import duties, or local taxes applicable in their country.
- We are not responsible for delays caused by customs clearance processes.
Undeliverable Packages
- If a package is returned due to an incorrect shipping address provided by the customer or repeated failed delivery attempts, re-shipping charges may apply.
Delayed or Lost Shipments
- While we strive to ensure timely delivery, unforeseen circumstances may cause delays.
- If your order seems delayed or lost, please contact us at info@mkonlinstore.com, and we’ll assist you promptly.
Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: mkonline874@gmail.com
📞 Phone: +91-9911552437
🏢 Address: RZ C-3/26 B GROUND FLOOR, MAHAVIR ENCLAV, Ground Floor, 110045 South West Delhi Delhi, India